SIMPI transforms existing product information into Interactive Smart Product Guides

In minutes, teams turn documentation, product knowledge, and visuals into clear QuickStarts, how-tos, and troubleshooting flows.
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Brand-ready • Multi-channel • Multilingual

Smart Product Guides provide step-by-step help where users need it —during product research, unboxing, and troubleshooting.

Smart Product Guides in action

An interactive, mobile-first customer experience that’s easy to follow, one step at a time.
  • Visual guidance that reduces confusion and missteps
  • Localization to remove language barriers
  • Works on mobile and desktop — no app required
Demo output: Bike tire repair (20s preview)

From product information to a guided product experience

Generate, refine, localize, publish, and measure engagement — end to end, in minutes.

Generate

Create a solid first draft in minutes.
Start from manuals, product links, or existing product knowledge.

PUBLISH

Publish guidance where it matters most.

Share as a link, embed on product and support pages, add a QR code to packaging, or export as video.

Refine

Refine the draft until it’s brand-ready and precise.
Edit steps, add visuals and highlights, and fine-tune wording.

Localize
See where users struggle — and why they drop off.
Track usage and completion, pinpoint friction steps, and iterate fast.
Improve
Launch confidently across the markets you serve.
Translate step text and voice-over, and adapt wording per locale.

How it works

From content to published guide — in minutes.

1. Start with your content

Upload a manual (PDF), paste a product link, or capture steps in the app — and watch SIMPI create a guide draft in minutes.

2. AI-Guided Media Capture

SIMPI analyzes your product steps and tells you exactly what to capture. Upload directly in your (mobile) browser. No studio. No guesswork.

3. Review, refine & DEPLOY

Review and refine your guide in the SIMPI editor. Then publish where it matters — product pages, support portals, post-purchase messages, and QR codes inside the box.

Who SIMPI is for

Pick your path — each one shows tailored use cases, outputs, and value drivers.

Sellers & DTC Brands

Turn product information into clear, confidence-building buying and setup experiences.
  • Answer setup questions on the listing
  • Guide unboxing with a QR code inside the box
  • Reduce confusion-driven reviews and repetitive tickets
Explore Sellers & DTC Brands

Manufacturers

Standardize how products are explained and used across markets — from training to after-sales.
  • Leverage existing manuals, IFUs, and SOPs
  • Localize and deploy per market and channel
  • Integrate with portals, LMS, and service & support systems
Explore Manufacturers

Support & Service

Deflect repetitive tickets with guided troubleshooting users can complete on their own.
  • Symptom-to-fix flows with step-by-step guidance
  • Analytics show where users get stuck
  • Enable self-help before escalation
Explore Support & Service

what your customers will experience

Instant start at unboxing

A SIMPI QR code on packaging or inserts opens the right guide instantly — exactly when customers need it.

Accessible anywhere, no app required

Embed guides on product pages and help centers — or share as a link in email, chat, and support flows.

Always up-to-date instructions

Clear, brand-ready steps with visuals — easy to update when products, versions, or processes change.

Ongoing tips and guided support

A continuous stream of tips, recommendations, and guided self-help — helping customers succeed over time.

Create SIMPI Product Guides yourself
— or have it done for you

Use SIMPI as a self-serve platform to generate and publish Smart Product Guides in minutes — including AI-guided recommendations for exactly what photos and short clips to capture.
Or partner with our content experts to create fully polished, brand-ready guides tailored to your products. You choose the level of involvement — from DIY to done-for-you.
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Done with SIMPI

Check out our demo page to learn more about what customers are building with SIMPI.

FAQs

Still have questions?

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What is SIMPI?

SIMPI is a platform for creating and delivering step-by-step product guides. It turns existing product information into a mobile-first customer experience—designed for setup, use, troubleshooting, and training.

What is SIMPI used for?

SIMPI guides help customers complete key tasks—setup, first use, maintenance, and troubleshooting. Brands use them on product pages, via QR codes in the box, and in support flows to reduce confusion and improve outcomes.

Who is SIMPI for?

SIMPI is for sellers & DTC brands, manufacturers, and support/service teams who need product guidance that works across touchpoints—from pre-purchase to after-sales. It’s typically owned by product, customer experience, marketing, or support—depending on your organization.

How is this different from a YouTube video?

Videos are great for watching. SIMPIs are built for doing: step-by-step flows users can follow, pause, and complete. You control branding and updates, can publish across touchpoints (web/QR), and get analytics on where users get stuck.

Do I need a manual?

No. You can start from a PDF, a product link, or capture steps in the app—then refine in the editor.

Where can I publish a SIMPI?

On product pages, help centers, post-purchase emails, and via QR codes on packaging or inserts. You can also export short videos.

How long does it take to create a guide?

A first draft is ready in minutes. Final quality depends on complexity and visuals, but most guides can be refined quickly in the editor.

Create your first Smart Product Guide in minutes

Publish step-by-step guidance across product pages, QR codes, and support — and improve it with real usage insights.

No credit card required