Turn product confusion into confident customers.

Simpi turns your existing product content into guided walkthroughs that help customers choose, set up, use, and maintain your product. One guide, every customer touchpoint.

Simpi Maker editing a bicycle inner-tube repair step alongside its mobile customer preview

One workflow, from source material to published guide.

Upload, generate, capture, edit, translate, and publish in Simpi—without stitching together transcription, translation, and video tools.

Start with the product material you already have.

Import a PDF, listing page, product photos, or even a rough Google Doc.

  • Import PDFs, web pages, documents, and images in one place.
  • Combine multiple source types in the same project.
  • Use existing product content instead of copying it into a new template.
Simpi source selection screen with options to upload a manual, paste a webpage URL, or search online
Source importUpload a manual, paste a webpage URL, or search online

Turn source material into a grounded first draft.

Simpi Maker reads your imports and drafts a clear, step-by-step walkthrough.

  • Every sentence stays grounded in and traceable to its source.
  • See the supporting evidence directly in the editor.
  • Start with a working draft instead of a blank page.
Simpi topic-selection screen showing generated setup, safety, and usage topics for a bicycle guide
Grounded generationReview and select generated topics before creating the walkthrough

Capture it yourself, or let a studio handle it.

Shoot on your phone at the bench for speed, or use professional photography and video when the brand bar is high. Either way, it drops into the same walkthrough.

  • Capture photos and short videos from your phone while the step is happening.
  • Use professional photography or video for flagship products—within the same editor and workflow.
  • Mix both: practical steps from the bench, polished hero shots from a studio.
Professional bicycle photography beside the Simpi mobile capture and editing interface
Two capture pathsPhone-shot and studio-quality bicycle repair steps side by side

Make it unmistakably yours.

Logo, colors, tone, every walkthrough matches your brand, not ours.

  • Reorder, merge, or split steps to match how customers use and maintain your product.
  • Apply your brand kit automatically across every guide.
  • Preview exactly what customers will see as you edit.
Simpi brand settings and resource properties for a branded bicycle repair walkthrough
Editor & brand kitConfigure the logo, colors, and language template in one brand kit

Write once. Publish in 24+ languages.

Change the source once and each affected locale is flagged for review before publication.

  • Keep every language aligned with the current source—without hunting for the latest version.
  • Add natural voice guidance for each step and language.
  • Route translations to your team or distributor for approval before publishing.
Simpi translation settings and mobile bicycle-repair step shown in English, German, and Arabic
Locale reviewManage translated steps and customer guidance across every language

One QR code. Keep the destination current.

Add it to existing stock today or print it on the next run. The code remains in place while the walkthrough evolves.

  • Update confusing steps without reprinting packaging or replacing the QR code.
  • Use the same walkthrough on the box, in a listing, in email, or on your website.
  • Redirect the QR code when a product or destination changes.
  • Publish setup, care, and repair guidance through the same workflow.
Close-up of a blue Simpi QR code applied to product packaging
Publish & updateConnect product packaging to the current walkthrough with one persistent QR code

What your customer actually sees.

No app. No account. Customers scan the QR code and start.

  • Move through short steps at their own pace.
  • Switch voice or language at any point in the walkthrough.
  • Add relevant links at each step—for support, replacement parts, or the next action.
Four mobile views of a Simpi walkthrough showing how to prepare, patch, and reinstall a bicycle inner tube
Customer PlayerBicycle inner-tube repair walkthrough across several mobile steps

See exactly where customers get stuck.

See where customers stop or struggle, then improve the step in the same workflow.

  • Compare completion and drop-off by step, language, and device.
  • Identify confusing steps before they contribute to more support requests or returns.
  • Use those insights to improve the walkthrough in the editor.
AnalyticsDrop-off by step for the bicycle repair walkthrough

See it end to end

Explore the published bicycle-repair walkthrough from the workflow above. Open it here or scan the QR code on your phone.

QR code for the bicycle-repair Simpi walkthrough